You should bring to the test center your acceptable and valid identification document(s), with a signature and photograph, that you specified when you registered to test. Your ID will be checked before you are admitted. The name you give when you register must match the name on the identification document(s) you present at the test center. See "Identification Requirements" below.

Besides, you should bring your registration number. You will get this when you register. You will not receive an admission ticket. Return to your online profile and print out your registration confirmation right before the test day. If there is a change in the test center (e.g., a different building than originally scheduled), it will be updated in your profile.

You must have acceptable and valid identification (ID) with a signature and photograph to be admitted to a test center. Expired documents are not acceptable. The photograph on your ID document must be recent and recognizable. Original documents must be presented; copies are not acceptable. ID requirements are strictly enforced. It is your responsibility to read and understand the instructions and requirements.

If you arrive at the test center without the required ID, the test center administrator will not admit you to the test and you will forfeit your test fee.

When registering, you must use exactly the same name and the same spelling of that name that appears on the primary ID document you will present at the test center. Make sure to provide your entire first (given name) and entire surname (family name). Do NOT register under a nickname. If the name shown on your primary ID does not match the name you registered under, you will not be permitted to test. When applying to a college or university, use the same name and spelling of your name on your application.

Check the name on your registration confirmation document. Your name must match the name on your primary ID document. If the name does not match the name on your primary ID document, go to the TOEFL online registration system and update your profile BEFORE the test date.

NAME CHANGES WILL NOT BE MADE - only misspellings of your name can be corrected at check-in. If your name has changed for any reason, including marriage, you still must present primary ID in the name under which you registered, or you will not be permitted to test. Marriage certificates and divorce decrees cannot be used to confirm name differences.

If the test administrator questions the ID you present, you will be required to present additional proof of identity. If positive confirmation cannot be made, you may be refused admission to the test center and will forfeit your test fee.

Test center personnel will check your ID before assigning you a seat at the test center and you will be asked to sign the test center log. The test administrator will check your signature to verify that you are the person in your photo identification. The administrator will repeat this procedure before and after all breaks.

Admittance to the test center does not imply that your form of ID is valid or that your scores will be reported. All reported cases of questionable ID are subject to review and approval by the ETS Office of Testing Integrity.

If you take the TOEFL iBT test WITHIN the Republic of Moldova (Chișinău), only one form of primary ID is needed if your primary ID document contains a photograph and signature. IDs that can be used to meet the photograph and signature requirements are:

If the test administrator has any concerns about the primary ID document, you will be required to present an acceptable secondary ID from the list of acceptable secondary ID documents. If your primary ID does not contain your signature, either sign the document or present an additional ID from the list of secondary identification documents.

If you take the TOEFL iBT test OUTSIDE the Republic of Moldova, you must present your passport as your primary identification document. If you do not meet this requirement, ETS may automatically cancel your test scores.

If your passport is not written in English-language letters, you must also present an additional ID from the list of secondary identification documents that contains a recent, recognizable photo and is in English.

If your passport does not contain your signature, either sign your passport or present an additional ID from the list of secondary identification documents.

If your primary identification is missing either a photograph or a signature, you must present one of the following secondary IDs in addition to your primary ID. The secondary ID must contain a recent, recognizable photograph and your signature, and cannot be expired. Secondary IDs that can be used to meet the photograph and/or signature requirements are:

A number of identification documents are considered unacceptable.

If you cannot meet the specified ID requirements or if you have questions about ID, you must contact the ETS Office of Testing Integrity (1-609-406-5430, fax: 1-609-406-9709, or e-mail: TSReturns@ets.org) before you register. If you do not contact the ETS Office of Testing Integrity before registering and are not admitted to the test, you will forfeit your test fee.


Test center administrators will not honor requests for schedule changes. Dress so that you can adapt to any room temperature. Friends or relatives who accompany you to the test center are not allowed to wait in the test center or be in contact with you while you take the test. Except for ETS-authorized observers, visitors are not allowed in the testing room while testing is in progress.

The following procedures and regulations apply during the entire test session, which begins at sign-in, ends at sign-out, and includes breaks.

You must present valid and acceptable identification documents. See "Identification Requirements" for acceptable identification documents. Identification verification at the test center may also include thumb printing, photographing/videotaping, other forms of electronic ID confirmation. If you refuse to present ID and/or have your ID verified, you will not be permitted to test and you will forfeit your test fee.

Personal items other than ID are not allowed in the testing room. Before the test, you will receive instructions from test center staff regarding where you must deposit personal items such as cell phones, pagers, PDAs (personal digital assistants), handbags, backpacks, and study materials. You may also be asked to empty your pockets. Storage space is limited, so plan accordingly. Test centers assume no responsibility for candidates' personal belongings. You will not have access to your personal items during the test or break.

The test administrator will assign you a seat when you arrive at the test center.

The maximum time allotted for untimed sections before the test is 30 minutes. The purpose of untimed sections before the test is to become familiar with important information that will make your Internet-based testing experience as convenient as possible. The time you spend on untimed sections should not be used for any other purpose. Infractions will be reported to ETS, and the test administrator is authorized to dismiss you from the test administration if you fail to follow the test administrator's directions. You may pace yourself with your own watch, but the computer is the official timekeeper. Watch alarms and clocks on cell phones are not permitted. You will not be permitted to continue the test or any part of it beyond the established time limit.

There is a mandatory 10-minute break midway through the testing session. If you exceed the time allotted, you may be dismissed or your score may be canceled. To leave your seat at any time other than the break, raise your hand. Timing of the test section will not stop. If you must leave the testing room, you are required to show the administrator your identification document(s) before you leave the room and when you return. You may not have access to your cell phone during the test or during breaks.

Weather conditions or other circumstances beyond the test administrator's or ETS's control may require a delayed start or the rescheduling of your test. If your test session is canceled or if it is later determined that your scores could not be reported, you can

To request reimbursement, contact TOEFL Services within 30 days of your original test date. Reimbursement requests must include your

Approved reimbursements are made in U.S. dollars.

NOTE: Although tests are administered under strict supervision and security measures, testing irregularities may sometimes occur. Please contact ETS as soon as possible to report any observed behavior that may lead to an invalid score - for example, someone copying from another test taker, taking a test for someone else, having access to test questions before the exam, or using notes or unauthorized aids.
All information is held in the strictest confidence.
Phone: 1-609-406-5430
Fax: 1-609-406-9709
E-mail/Internet: TSReturns@ets.org

The test administrator is authorized to dismiss you from a test session and/or your scores may be canceled for violations such as, but not limited to, the following:

ETS reserves the right to take all action - including, but not limited to, barring you from future testing and/or canceling your scores - for failure to comply with test administration regulations or the test administrator's directions. If your scores are canceled, they will not be reported, and your fees will not be refunded.