ON TEST DAY
ADMISSION TO THE TEST CENTER
You should bring to the test center your acceptable and valid identification document(s), with a signature and photograph, that you specified when you registered to test. Your ID will be checked before you are admitted. The name you give when you register must match the name on the identification document(s) you present at the test center. See "Identification Requirements" below.
Besides, you should bring your registration number. You will get this when you register. You will not receive an admission ticket. Return to your online profile and print out your registration confirmation right before the test day. If there is a change in the test center (e.g., a different building than originally scheduled), it will be updated in your profile.
You must have acceptable and valid identification (ID) with a signature and photograph to be admitted to a test center. Expired documents are not acceptable. The photograph on your ID document must be recent and recognizable. Original documents must be presented; copies are not acceptable. ID requirements are strictly enforced. It is your responsibility to read and understand the instructions and requirements.
If you arrive at the test center without the required ID, the test center administrator will not admit you to the test and you will forfeit your test fee.
When registering, you must use exactly the same name and the same spelling of that name that appears on the primary ID document you will present at the test center. Make sure to provide your entire first (given name) and entire surname (family name). Do NOT register under a nickname. If the name shown on your primary ID does not match the name you registered under, you will not be permitted to test. When applying to a college or university, use the same name and spelling of your name on your application.
Check the name on your registration confirmation document. Your name must match the name on your primary ID document. If the name does not match the name on your primary ID document, go to the TOEFL online registration system and update your profile BEFORE the test date.
NAME CHANGES WILL NOT BE MADE - only misspellings of your name can be corrected at check-in. If your name has changed for any reason, including marriage, you still must present primary ID in the name under which you registered, or you will not be permitted to test. Marriage certificates and divorce decrees cannot be used to confirm name differences.
If the test administrator questions the ID you present, you will be required to present additional proof of identity. If positive confirmation cannot be made, you may be refused admission to the test center and will forfeit your test fee.
Test center personnel will check your ID before assigning you a seat at the test center and you will be asked to sign the test center log. The test administrator will check your signature to verify that you are the person in your photo identification. The administrator will repeat this procedure before and after all breaks.
Admittance to the test center does not imply that your form of ID is valid or that your scores will be reported. All reported cases of questionable ID are subject to review and approval by the ETS Office of Testing Integrity.
ACCEPTABLE PRIMARY IDENTIFICATION DOCUMENTS
If you take the TOEFL iBT test WITHIN the Republic of Moldova (Chişinău), only one form of primary ID is needed if your primary ID document contains a photograph and signature. IDs that can be used to meet the photograph and signature requirements are:
- Passport with photograph and signature.
- Driver's license with photograph and signature.
- State ID issued by motor vehicle agency with photograph and signature.
- National ID with photograph and signature.
- Military ID with photograph and signature.
If the test administrator has any concerns about the primary ID document, you will be required to
present an acceptable secondary ID from the list of acceptable secondary ID documents. If your primary
ID does not contain your signature, either sign the document or present an additional ID from the list
of secondary identification documents.
If you take the TOEFL iBT test OUTSIDE the Republic of Moldova, you must present your passport as your primary identification document. If you do not meet this requirement, ETS may automatically cancel your test scores.
If your passport is not written in English-language letters, you must also present an additional ID from the list of secondary identification documents that contains a recent, recognizable photo and is in English.
If your passport does not contain your signature, either sign your passport or present an additional ID from the list of secondary identification documents.
ACCEPTABLE SECONDARY IDENTIFICATION DOCUMENTS
If your primary identification is missing either a photograph or a signature, you must present one of the following secondary IDs in addition to your primary ID. The secondary ID must contain a recent, recognizable photograph and your signature, and cannot be expired. Secondary IDs that can be used to meet the photograph and/or signature requirements are:
- A government-issued ID document including, but not limited to, passport, driver's license, state ID cards, national identification, or military identification. (There are exceptions: see "Unacceptable Identification Documents" below.)
- Student ID.
- Confirmation of identity letter from your educational institution. (A sample confirmation of identity letter is available on the TOEFL Web site.) The letter must contain your name and date of birth; a recent, recognizable photograph; your signature; the name of your school; and the date issued. It must be typed on the original letterhead of the educational institution you attend(ed), and the signature of the school official and the school seal must overlap your photograph. A letter of identity is valid for only one year after the date issued.
UNACCEPTABLE IDENTIFICATION DOCUMENTS
A number of identification documents are considered unacceptable.
- Any expired ID.
- International driver's license.
- Draft classification card.
- International student ID.
- Credit card of any kind.
- Notary-prepared letter or document.
- Social Security card.
- Employee ID card.
- Learner's permit or any temporary identification document (e.g., driver's license).
- Photocopy of ID.
If you cannot meet the specified ID requirements or if you have questions about ID, you must contact
the ETS Office of Testing Integrity (1-609-406-5430, fax: 1-609-406-9709, or e-mail:
TSReturns@ets.org) before you register. If you do not contact the ETS Office of Testing Integrity
before registering and are not admitted to the test, you will forfeit your test fee.
TEST CENTER PROCEDURES AND REGULATIONS
Test center administrators will not honor requests for schedule changes. Dress so that you can adapt to any room temperature. Friends or relatives who accompany you to the test center are not allowed to wait in the test center or be in contact with you while you take the test. Except for ETS-authorized observers, visitors are not allowed in the testing room while testing is in progress.
The following procedures and regulations apply during the entire test session, which begins at sign-in, ends at sign-out, and includes breaks.
- You will be required to write (not print) and sign a confidentiality statement at the test center. If you do not complete and sign the statement, you cannot test and your fees will NOT be refunded.
- Your picture will be taken and reproduced at your testing station and on your score report. Be sure the correct photograph is displayed on your assigned testing station.
- You must answer at least one question in each Reading and Listening section, write at least one essay, and complete at least one Speaking task every time you take the test to receive an official score report.
- A booklet of blank paper (scratch paper) is provided for you to use during the test. All scratch paper must be returned to the test center administrator at the end of the testing session.
- If at any time during the test you have a problem with your computer, or need the test administrator for any reason, raise your hand.
- Testing premises are subject to videotaping.
VERIFYING YOUR ID
You must present valid and acceptable identification documents. See "Identification Requirements" for acceptable identification documents. Identification verification at the test center may also include thumb printing, photographing/videotaping, other forms of electronic ID confirmation. If you refuse to present ID and/or have your ID verified, you will not be permitted to test and you will forfeit your test fee.
Personal items other than ID are not allowed in the testing room. Before the test, you will receive instructions from test center staff regarding where you must deposit personal items such as cell phones, pagers, PDAs (personal digital assistants), handbags, backpacks, and study materials. You may also be asked to empty your pockets. Storage space is limited, so plan accordingly. Test centers assume no responsibility for candidates' personal belongings. You will not have access to your personal items during the test or break.
The test administrator will assign you a seat when you arrive at the test center.
The maximum time allotted for untimed sections before the test is 30 minutes. The purpose of untimed sections before the test is to become familiar with important information that will make your Internet-based testing experience as convenient as possible. The time you spend on untimed sections should not be used for any other purpose. Infractions will be reported to ETS, and the test administrator is authorized to dismiss you from the test administration if you fail to follow the test administrator's directions. You may pace yourself with your own watch, but the computer is the official timekeeper. Watch alarms and clocks on cell phones are not permitted. You will not be permitted to continue the test or any part of it beyond the established time limit.
TAKING A BREAK, LEAVING YOUR SEAT
There is a mandatory 10-minute break midway through the testing session. If you exceed the time allotted, you may be dismissed or your score may be canceled. To leave your seat at any time other than the break, raise your hand. Timing of the test section will not stop. If you must leave the testing room, you are required to show the administrator your identification document(s) before you leave the room and when you return. You may not have access to your cell phone during the test or during breaks.
DELAYED OR RESCHEDULED TESTS
Weather conditions or other circumstances beyond the test administrator's or ETS's control may require a delayed start or the rescheduling of your test. If your test session is canceled or if it is later determined that your scores could not be reported, you can
- retest free of charge OR receive a full refund of the original test fee,
- seek reimbursement from ETS for reasonable and documented expenses (for yourself only) associated with traveling to the test center.
To request reimbursement, contact TOEFL Services within 30 days of your original test date. Reimbursement requests must include your
- date of birth,
- mailing address,
- daytime telephone number,
- e-mail address,
- original test date,
- registration number, and
- a brief description of what occurred at the test center ETS will determine the appropriateness of the request.
Approved reimbursements are made in U.S. dollars.
NOTE: Although tests are administered under strict supervision and security measures, testing irregularities may sometimes occur. Please contact ETS as soon as possible to report any observed behavior that may lead to an invalid score - for example, someone copying from another test taker, taking a test for someone else, having access to test questions before the exam, or using notes or unauthorized aids.
All information is held in the strictest confidence.
DISMISSAL FROM A TEST CENTER
The test administrator is authorized to dismiss you from a test session and/or your scores may be canceled for violations such as, but not limited to, the following:
- Attempting to take the test for someone else or having someone take the test for you.
- Failing to provide acceptable identification.
- Obtaining improper access to the test, part of the test, or information about the test.
- Using a telephone or cell phone during the test session or during breaks.
- Using any aids in connection with the test, such as mechanical pencils, pens, pagers, beepers, calculators, watch calculators, books, pamphlets, notes, rulers, highlighter pens, stereos or radios with headphones, cell phones, watch alarms, stop watches, dictionaries, translators, PDAs, Blackberry devices, and any handheld electronic or photographic devices.
- Creating a disturbance (disruptive behavior in any form will not be tolerated; the test administrator has sole discretion in determining what constitutes disruptive behavior).
- Attempting to give or receive assistance. Communication in any form is not permitted during the test administration. Discussion or sharing of test content during the test administration, and/or during breaks is prohibited. Discussion or sharing of test content after the test is also prohibited.
- Removing or attempting to remove any test content, scratch paper, or notes relating to the test. Under no circumstances may test content or any part of the test content be removed, reproduced, and/or disclosed by any means (e.g., hard copy, verbally, electronically) to any person or entity.
- Referring to, looking through, or working on any test, or test section, when not authorized to do so, or working after time has been called.
- Tampering with the computer.
- Leaving the test room or test center vicinity without permission during the test session or during breaks.
- Taking a weapon or firearm into the test center.
- Taking food, drink, or tobacco into the testing room.
- Taking excessive or extended unscheduled breaks during the test session. Test administrators are required to strictly monitor unscheduled breaks and report test takers who take excessive or extended breaks.
- Failing to follow any of the test administration regulations mentioned in the Bulletin, given by the test administrator, or specified in any test materials.
ETS reserves the right to take all action - including, but not limited to, barring you from future testing and/or canceling your scores - for failure to comply with test administration regulations or the test administrator's directions. If your scores are canceled, they will not be reported, and your fees will not be refunded.